Privacy Policy

1.1 Personal Information

When you register or interact with Omni, we collect:

• Full Name
• Email Address
• Company Name
• Job Title
• Phone Number (if provided)
• Billing Information (if applicable for subscription payments)

1.2 Account & Authentication Data

To enable the connection between Omni and IBM Planning Analytics (TM1), we may collect authentication credentials required to establish secure access. We do not store your TM1 model data—connections are made directly via API calls between Omni and your TM1 environment.

1.3 Technical & Usage Data

When users visit our website or interact with Omni, we automatically collect:

• IP Address
• Device Information (e.g., browser type, operating system)
• Website Interaction Data (e.g., pages visited, session duration)
• Referral URLs (e.g., how you arrived at our website)
• Activity Logs (e.g., feature usage, error reports)

1.4 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. The types of cookies used include:

• Essential Cookies (for authentication and security)
• Analytical Cookies (to track usage and improve performance)
• Marketing Cookies (for promotional campaigns, where applicable)Users can manage their cookie preferences through their browser settings.
• Referral URLs
• Activity Logs (e.g., feature usage, error reports)

2.1 Service Provision & Enhancement

• To authenticate users and facilitate secure access to Omni
• To establish and maintain connections with IBM Planning Analytics (TM1)
• To provide technical support and troubleshoot issues
• To improve Omni’s functionality and user experience

2.2 Communication & Customer Support

• To respond to user inquiries and support requests
• To send transactional notifications (e.g., account updates, security alerts)

2.3 Marketing & Analytics

When users visit our website or interact with Omni, we automatically collect:

• To analyze website and service usage trends
• To send promotional updates (users may opt out at any time)

2.4 Compliance & Legal Obligations

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. The types of cookies used include:

• To comply with regulatory requirements and data protection laws
• To prevent fraudulent activities or security threats

3.1 Third-Party Service Providers

To deliver Omni effectively, we integrate with third-party services, including:

• Payment Processors (for handling transactions)
• Cloud Hosting Providers (for secure data storage)
• Analytics Platforms (for performance tracking)
• Email & Customer Support Systems (for communication management)

3.2 Legal Compliance & Enforcement

We may disclose user information if required by law, in response to lawful requests by public authorities, or to protect the rights and safety of our users.

3.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user data may be included in the transaction, subject to applicable data protection laws.

We implement industry-standard security measures to protect personal data, including:

• Encryption of sensitive information, including authentication credentials
• Role-Based Access Control (RBAC) to limit access to authorized users
• Regular Security Audits to identify and mitigate potential risks
• Email & Customer Support Systems (for communication management)

We retain personal data only as long as necessary to fulfill the purposes for which it was collected.

• User Accounts: Retained while active. Deleted upon request.
• Transaction & Billing Records: Retained for legal and compliance purposes.
• Usage Logs: Anonymized after [X] months for analytics purposes.
• Email & Customer Support Systems (for communication management)

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access & Correction: Request a copy of the personal data we hold about you.
• Data Deletion: Request the removal of your personal data from our records.
• Opt-Out of Marketing: Unsubscribe from promotional emails.
• Restrict Processing: Limit how we use your data in certain circumstances.